Common questions.
The answers most distributors and importers ask before opening a programme with Jiemerald.
Products & Catalogue
Pelagic fish, white fish, citrus, vegetables, preserves and a frozen/IQF range — plus signature recipes and white-label programmes.
Yes — our in-house R&D team develops custom recipes and packaging from concept to industrial-scale shipment.
MOQ is negotiated per format and programme. Bulk supply usually starts at one container; white-label MOQs depend on packaging.
Partnerships
Three: Bulk Supply, White Label and Exclusive Distribution — see the Partnerships page for the full spec sheets.
Yes, on a multi-year basis with importers who can demonstrate distribution depth and trade-marketing capability.
Logistics
FCA, FOB, CIF and DDP — selected based on the partner's customs and import-handling capability.
Continuous IoT monitoring with GPS-tracked reefer containers and downloadable temperature logs delivered with every shipment.
Europe, North America, West & Central Africa and the GCC — see Logistics for current routes and lead times.
Quality & Documentation
IFS Food, BRCGS, HACCP, ISO 22000, MSC chain of custody and selected kosher and halal lines.
Yes — every shipment ships with the full customs and retail audit pack, including catch zone, batch and cold-chain logs.
Still have questions? Talk to our commercial team.
Contact us